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Terms of service

Welcome to Verelle Market. The terms "we," "us," and "our" refer to Verelle Market. Verelle Market operates this store and website, including all related information, content, features, tools, products, programs, memberships, and services in order to provide you, the customer, with a curated shopping experience (collectively, the "Services").

Verelle Market is powered by Shopify, which enables us to provide certain portions of the Services to you.

These Terms of Service, together with any policies referenced herein (collectively, these "Terms"), describe your rights and responsibilities when you access or use the Services.

Please read these Terms carefully. They contain important information regarding your legal rights and obligations, including provisions concerning recurring memberships, warranty disclaimers, and limitations of liability.

By visiting, interacting with, purchasing from, or otherwise using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not access or use the Services.


SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you otherwise have the legal capacity to enter into these Terms.

To use certain portions of the Services, including purchasing products or services, you may be asked to provide information such as your name, email address, billing information, payment information, phone number, and shipping address.

You represent and warrant that all information you provide is accurate, current, complete, and that you have all rights necessary to provide such information.

You are responsible for maintaining the confidentiality and security of your account credentials and for activity occurring through your account.

You may not transfer, sell, assign, or license your account to another person without our permission.


SECTION 2 - OUR PRODUCTS

We make reasonable efforts to accurately display and describe the products offered through the Services. However, product colors, appearance, packaging, dimensions, labeling, or other characteristics may appear differently depending on your device, screen settings, manufacturer changes, or other factors outside our control.

We do not warrant that the appearance, color, packaging, or other characteristics of any product will exactly match photographs or other representations displayed through the Services.

Product descriptions, specifications, availability, packaging, pricing, and other product information may be changed at any time without notice.

We reserve the right to discontinue any product or service and to limit quantities available to any person, household, geographic region, or jurisdiction.

Certain products sold through Verelle Market may be manufactured, supplied, distributed, or fulfilled by third parties.


SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase the products, services, memberships, or other items included in your order.

Verelle Market reserves the right to accept, reject, limit, or cancel an order for any lawful reason.

Your order is not considered accepted until we confirm acceptance or begin processing or fulfilling the order.

We must receive or successfully authorize payment before processing an order.

Please review your order carefully before submitting it. Once an order has entered processing or fulfillment, we may be unable to modify or cancel it.

If we reject, modify, or cancel an order, we may attempt to notify you using the email address, billing information, shipping information, or phone number provided with your order.

Purchases are subject to our Refund Policy as published on our website.

Unless otherwise authorized by us, you represent that products purchased through the Services are intended for personal or household use and not for unauthorized commercial resale.


SECTION 4 - PRICES AND BILLING

Prices, promotions, discounts, membership offers, and other pricing terms may change without notice except where notice is required by applicable law.

The price applicable to a purchase will generally be the price displayed when the order is submitted, subject to correction of errors as permitted by law.

Unless expressly stated otherwise, displayed product prices do not include applicable taxes, shipping, customs duties, import charges, or other governmental fees.

Promotional pricing may be subject to separate terms and conditions. If promotional terms conflict with these Terms with respect to that promotion, the promotional terms will control.

You agree to provide current, complete, and accurate payment and account information.

You agree to promptly update information necessary for us to complete transactions or recurring payments, including your billing address, payment method, expiration date, and contact information.

You represent and warrant that:

  1. the payment information you provide is accurate;
  2. you are authorized to use the applicable payment method;
  3. charges authorized by you may be submitted to your payment provider; and
  4. you are responsible for applicable charges associated with purchases you authorize.

SECTION 5 - VERELLE VIP CLUB AND RECURRING MEMBERSHIP

5.1 VIP Club

Verelle Market may offer an optional recurring membership program known as the Verelle VIP Club ("VIP Club").

VIP Club enrollment may be offered during checkout or elsewhere through the Services.

The specific appearance, wording, presentation, promotional offer, introductory period, and membership benefits displayed in connection with the VIP Club may be changed or updated from time to time.

The material membership terms applicable when you enroll, including the recurring price, billing frequency, introductory period, if any, and cancellation terms, will be those disclosed in connection with the VIP Club offer presented to you at the time of enrollment.

Merely accessing the Services does not enroll you in the VIP Club.

5.2 Membership Price

Unless a different promotional or membership price is clearly disclosed when you enroll, the Verelle VIP Club recurring membership fee is $19.99 per month.

The applicable membership fee will automatically recur until your membership is canceled.

Future customers may be offered different introductory offers, promotional periods, prices, benefits, or other membership arrangements.

Any change to the recurring price applicable to an existing member will be communicated in accordance with applicable law.

Where applicable law requires additional consent before implementing a price increase or other material change to recurring billing terms, we will obtain such consent.

5.3 Introductory and Free Membership Periods

From time to time, we may offer a free or discounted introductory VIP Club membership period.

For example, an offer may include a free first month followed by recurring monthly billing.

The exact introductory offer applicable to you will be disclosed when you enroll.

Unless you cancel before the end of an applicable introductory or free period, your VIP Club membership will automatically continue and the payment method associated with your membership will be charged the recurring membership fee disclosed when you enrolled.

An introductory or promotional offer may be limited to eligible customers and may not be combined with other offers unless expressly stated.

5.4 Authorization for Recurring Charges

By enrolling in the VIP Club and providing any authorization required during enrollment, you authorize Verelle Market and its payment service providers to automatically charge the payment method associated with your membership for the recurring membership amount and at the billing frequency disclosed when you enrolled.

Recurring charges will continue until you cancel the membership.

You will not be required to manually authorize every individual recurring charge unless otherwise required by applicable law.

If your payment method expires, is declined, or otherwise cannot be processed, we may attempt to process the payment again, request updated payment information, or suspend or terminate your membership.

5.5 Cancellation

You may cancel your VIP Club membership at any time.

Cancellation may be available through our website, your account or membership-management page, or by contacting us at:

support@verellemarket.com

Where required by applicable law, we will provide an online cancellation method for memberships entered into online.

Cancellation stops future recurring VIP Club charges after the cancellation becomes effective.

To avoid a future recurring charge, your cancellation must be completed before that charge is processed.

Unless otherwise stated in our Refund Policy or required by applicable law, cancellation does not automatically entitle you to a refund or prorated refund for a membership period that has already been charged.

Canceling your VIP Club membership does not automatically cancel a separate product order.

5.6 Membership Benefits

VIP Club benefits may include, depending on the offer then available:

  • VIP or member pricing;
  • access to designated VIP products or catalogs;
  • exclusive or early access to selected products or releases;
  • priority processing;
  • promotional offers;
  • member-only bonuses;
  • discounts;
  • rewards;
  • special offers; and
  • other membership benefits made available from time to time.

The exact benefits available through the VIP Club are subject to change.

We may add, modify, substitute, suspend, limit, or discontinue individual VIP Club benefits from time to time, subject to applicable law.

The inclusion of a particular benefit when you enroll does not guarantee that the identical benefit will remain available indefinitely.

Where applicable law requires notice regarding a material change to the membership program, we will provide such notice.

Changing membership benefits does not eliminate your right to cancel your membership.

5.7 Changes to VIP Club Offers and Checkout Disclosures

The design, location, appearance, wording, promotional messaging, membership description, benefits list, introductory offer, and other presentation of the VIP Club through the Services may change from time to time.

The VIP Club offer displayed to one customer may therefore differ from an offer displayed to another customer or from an offer displayed at another time.

The recurring billing terms applicable to your membership will be based on the material terms disclosed to you when you enroll, together with any later modifications lawfully communicated to you.

Nothing in this Section permits us to retroactively impose a recurring charge that you did not authorize.

5.8 Membership Confirmation

After enrollment, we may send you an electronic confirmation or other acknowledgment containing information regarding your VIP Club membership, including applicable billing and cancellation information.

You are responsible for maintaining an accurate email address so that we can provide membership-related communications.

5.9 Suspension or Termination of Membership

We may suspend or terminate a VIP Club membership for reasons including:

  • unsuccessful recurring payment;
  • fraudulent activity;
  • misuse of membership benefits;
  • violation of these Terms;
  • abuse of promotions or discounts;
  • unauthorized resale activity; or
  • discontinuation of the VIP Club program.

If we discontinue the VIP Club program, we will handle any prepaid amounts or required notices in accordance with applicable law.


SECTION 6 - SHIPPING AND DELIVERY

Shipping and delivery dates are estimates unless expressly stated otherwise.

We are not responsible for delays caused by shipping carriers, customs authorities, weather, natural disasters, government actions, address issues, import processing, or other events outside our reasonable control.

Estimated delivery times do not constitute guaranteed delivery dates.

You are responsible for providing a complete and accurate shipping address.

To the extent permitted by applicable law, title and risk of loss may transfer to you upon delivery to the applicable carrier or as otherwise provided by applicable law.

International customers may be responsible for customs duties, import taxes, brokerage charges, or other fees imposed by the destination country unless expressly stated otherwise.


SECTION 7 - INTELLECTUAL PROPERTY

The Services, including trademarks, brand names, text, graphics, photographs, videos, audio, website designs, interfaces, software, and other content, are owned by or licensed to Verelle Market and are protected by applicable intellectual property laws.

These Terms allow you to use the Services for personal, non-commercial purposes only.

You may not, without our prior written permission, reproduce, distribute, republish, modify, create derivative works from, publicly display, publicly perform, sell, commercially exploit, or transmit any protected portion of the Services except as permitted by law.

Nothing in these Terms grants you ownership or a license to any intellectual property except as expressly stated.

Verelle Market names, logos, designs, product names, and slogans may constitute trademarks owned by or licensed to Verelle Market.

Shopify's names, logos, trademarks, and other intellectual property remain the property of Shopify or its applicable licensors.

All other third-party trademarks belong to their respective owners.


SECTION 8 - OPTIONAL TOOLS

We may provide access to tools, applications, software, or services provided by third parties.

We may not monitor, control, or have input into such third-party tools.

Unless otherwise expressly stated, access to third-party tools is provided "as is" and "as available," without warranties or endorsements from us.

Your use of third-party tools is at your own discretion and may be subject to separate terms imposed by the applicable provider.

We may introduce additional tools, features, services, or resources in the future, which will also be subject to these Terms unless separate terms are provided.


SECTION 9 - THIRD-PARTY LINKS

The Services may contain links, integrations, materials, or functionality provided by third parties.

We are not responsible for evaluating or guaranteeing the accuracy, reliability, security, products, services, policies, or practices of third-party websites or services.

If you access a third-party website or service, you do so subject to that third party's terms and policies.

We are not responsible for damages or losses arising from transactions you independently enter into with third parties.

Questions or complaints regarding third-party products or services should generally be directed to the applicable third party.


SECTION 10 - RELATIONSHIP WITH SHOPIFY

Verelle Market is powered in part by Shopify, which provides technology enabling us to operate portions of the Services.

Purchases made from Verelle Market are transactions between you and Verelle Market, except where expressly stated otherwise.

Shopify is not the seller of products offered by Verelle Market and is not responsible for our fulfillment, product quality, customer service, membership program, returns, refunds, or other merchant obligations.

To the extent permitted by applicable law, you release Shopify and its affiliates from claims arising solely from transactions between you and Verelle Market for which Shopify is not legally responsible.


SECTION 11 - PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy as published on our website.

Because portions of the Services may be hosted or supported by Shopify and other service providers, certain information may also be processed by Shopify and other third parties in order to provide, secure, analyze, and improve the Services.

Information may be transferred to or processed in countries other than your country of residence, subject to applicable privacy laws.

Please review our Privacy Policy for additional information regarding how personal information is collected, used, disclosed, stored, and protected.


SECTION 12 - FEEDBACK

If you voluntarily submit ideas, suggestions, reviews, proposals, photographs, comments, or other content to us ("Feedback"), you grant us a worldwide, non-exclusive, transferable, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, display, and otherwise use such Feedback in connection with our business, subject to applicable law.

You represent that:

  1. you have the rights necessary to provide the Feedback;
  2. the Feedback does not unlawfully infringe third-party rights; and
  3. any legally required disclosure concerning compensation or incentives has been made.

We may remove Feedback that we determine violates these Terms or applicable law.

You remain responsible for the accuracy and legality of Feedback you submit.


SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS

Information provided through the Services may occasionally contain typographical errors, inaccuracies, technical errors, or omissions relating to matters such as product descriptions, availability, membership terms, pricing, discounts, promotions, shipping charges, delivery estimates, or inventory.

We reserve the right to correct errors, update information, and cancel or modify affected orders when permitted by applicable law.

If an error affects an amount already charged, we will handle the matter in accordance with applicable law and our applicable policies.


SECTION 14 - PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to:

  1. violate any applicable law or regulation;
  2. infringe intellectual property or other rights;
  3. engage in fraud or deceptive activity;
  4. harass, threaten, abuse, or defame another person;
  5. transmit malicious software;
  6. interfere with the operation or security of the Services;
  7. improperly collect personal information;
  8. send spam or unauthorized solicitations;
  9. impersonate another person or entity;
  10. circumvent security or access restrictions;
  11. misuse promotional offers, discounts, or membership benefits;
  12. engage in unauthorized scraping or automated extraction; or
  13. otherwise use the Services in a manner that could damage Verelle Market, Shopify, our partners, or other customers.

We may restrict or terminate access where we reasonably believe these Terms have been violated.


SECTION 15 - AGENTS AND AUTOMATED SYSTEMS

For purposes of this Section, an "Agent" means software or a service capable of taking autonomous or semi-autonomous actions on behalf of a person or entity.

Agents accessing the Services must comply with applicable technical requirements and must not attempt to conceal automated access, circumvent CAPTCHA systems, bypass access restrictions, or interfere with security measures.

We may limit or block automated access to the Services at our discretion where permitted by law.


SECTION 16 - TERMINATION

We may suspend or terminate your access to all or part of the Services where permitted by law, including where you violate these Terms.

Termination does not eliminate obligations incurred before the effective date of termination.

Sections that by their nature should survive termination will continue to apply, including provisions concerning intellectual property, payment obligations, disclaimers, limitation of liability, indemnification, dispute-related provisions, and governing law.


SECTION 17 - DISCLAIMER OF WARRANTIES

The information provided through the Services is provided for general informational purposes.

To the fullest extent permitted by applicable law, the Services and products offered through the Services are provided "as is" and "as available."

Except where expressly stated or legally required, we disclaim warranties and conditions of any kind, express or implied, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee that the Services will always be uninterrupted, secure, timely, or error-free.

Certain jurisdictions do not allow some warranty exclusions, so some of these exclusions may not apply to you.

Nothing in these Terms excludes rights that cannot lawfully be waived.


SECTION 18 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, VERELLE MARKET AND ITS OWNERS, AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, AND PARTNERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.

THIS MAY INCLUDE, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, BUSINESS INTERRUPTION, OR REPLACEMENT COSTS.

These limitations apply regardless of the legal theory asserted, to the fullest extent permitted by applicable law.

Certain jurisdictions do not permit some limitations of liability, in which case the applicable limitations will apply only to the maximum extent permitted by law.


SECTION 19 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Verelle Market and its affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, liabilities, losses, damages, or reasonable legal expenses arising from:

  1. your material violation of these Terms;
  2. your violation of applicable law;
  3. your violation of third-party rights; or
  4. unlawful misuse of the Services.

This provision does not require you to indemnify any party for conduct for which indemnification cannot lawfully be required.


SECTION 20 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law or severed to the minimum extent necessary.

The remaining provisions will remain in effect.


SECTION 21 - WAIVER; ENTIRE AGREEMENT

Our failure to enforce a provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms, together with policies and other terms expressly incorporated by reference, constitute the agreement between you and Verelle Market concerning your use of the Services.

They supersede prior agreements or communications concerning the same subject matter, except where otherwise expressly agreed in writing.


SECTION 22 - ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

We may transfer or assign our rights and obligations in connection with a merger, acquisition, corporate restructuring, sale of assets, change of control, or other lawful business transaction.

Any assignment remains subject to applicable law.


SECTION 23 - GOVERNING LAW

These Terms and any agreements through which we provide the Services will be governed by the laws applicable in the jurisdiction where Verelle Market is headquartered, without regard to conflict-of-law principles, except where applicable consumer protection law provides otherwise.

You and Verelle Market consent to the jurisdiction and venue of courts having lawful jurisdiction over disputes arising under these Terms, subject to any mandatory rights available to consumers under applicable law.


SECTION 24 - HEADINGS

Section headings are provided for convenience only and do not limit or otherwise affect the interpretation of these Terms.


SECTION 25 - CHANGES TO THESE TERMS

You may review the current version of these Terms through our website.

We reserve the right to update, revise, supplement, or replace portions of these Terms by posting an updated version through the Services.

Where required by applicable law, we will provide notice of material changes.

Changes will become effective on the date identified in the applicable notice or updated Terms.

Changes to these Terms do not authorize us to impose new recurring charges or materially change existing recurring billing obligations without any notice or consent required by applicable law.

Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms to the extent permitted by law.


SECTION 26 - CONTACT INFORMATION

Questions regarding these Terms, orders, the VIP Club, membership cancellation, or the Services may be directed to:

Verelle Market
Email: support@verellemarket.com